Negotiation Skills to achieve a Win/Win outcome.

Duration 1 Day.

About the Programme.

We are constantly negotiating all of the time. With our work colleagues, customers, spouses, partners, family and friends. A key skill for success in business particularly in customer facing roles is the skill of negotiation. Negotiation skills are sometimes shrouded in mystery. People sometimes talk about the "Art of Negotiation".
The fact is there is no art. Negotiation is a skill that can be learned and practiced. However there are some basic concepts that you need to be familiar with if are to negotiate successfully, and remain a winning negotiator.

In this programme MindSolutions will look the most effective and practical way to negotiate. We will provide you with the basic powerful principles, which will guide you to success no matter what the other party does, threatens to do, or tricks they try.

Programme Contents.

• Common Challenges faced in Negotiating.
• How to stay cool under pressure?
• How to overcome these?
• Avoid personalising the issue
• Focus on your and their interest, not your positions.
• Use your creativity to create options for mutual gain.
• Insist on agreeing and using objective criteria.

The But…

• What to do if they have more power than you?
• What do you do if they won't negotiate?
• What to do if they use Tricks?

What you will gain?

• Better negotiation skills significantly increase the probability that you will be able to get the best deal for you and your business.
• By being aware of typical negotiating techniques you can gauge very quickly the level of Sophistication of the other party to the negotiation and how good they are.
• You will have greater confidence in your negotiation skills, which believe it or not is half the negotiation.

Training Methods

• Instruction on best practice
• Role-play
• Case studies.
• Group discussion.
• Action learning.